PRIVACY POLICY

Privacy Policy

Privacy Policy for Etherial Design & Implementation

Last Updated: 9 July 2026

Welcome to Etherial Design & Implementation ("Etherial", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal information in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL).

By using www.etherial.ae, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or services:

Personal Information

Full Name
Email Address
Phone Number
Billing Address

Project Information

Property Address
Villa or Apartment Number
Community Name
Floor Plans
Design Preferences
Measurements
Project Images
Budget Information

Technical Information

When you browse our website, we may automatically collect:

IP Address
Browser Type
Device Information
Website Usage Data
Cookies and Analytics Data

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

Responding to enquiries
Scheduling consultations
Preparing quotations
Designing custom furniture and interiors
Managing manufacturing and installation
Sending project updates
Issuing invoices and payment confirmations
Coordinating deliveries and installations
Applying for permits or approvals where required
Improving our website and customer experience

3. Consent

By submitting your information through our website, WhatsApp, email, or consultation forms, you consent to the collection and processing of your personal data for the purposes described in this policy.

You may withdraw your consent at any time by contacting us.

Email:
sales@etherial.ae

4. Sharing Your Information

We respect your privacy.

We never sell or rent your personal information.

Your information may only be shared with trusted third parties when necessary to complete your project, including:

Installation teams
Manufacturing partners
Logistics providers
Payment providers
Building management and developers
Government authorities where approvals are required
Secure cloud storage providers

All third parties are expected to protect your information appropriately.

5. Data Retention

We retain your information only for as long as necessary to:

Complete your project
Comply with UAE legal and accounting obligations
Resolve disputes
Maintain project records

After this period, your information will be securely deleted or anonymised.

6. Cookies

Our website uses cookies and similar technologies to:

Improve website performance
Analyse visitor behaviour
Enhance your browsing experience

You may disable cookies through your browser settings.

7. Your Rights

Subject to applicable UAE law, you have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of your data where legally permitted
Withdraw consent for future processing
Request information about how your data is processed

To exercise any of these rights, please contact us.

8. Data Security

We implement reasonable administrative, technical, and organisational safeguards to protect your information against unauthorised access, disclosure, alteration, or destruction.

However, no method of internet transmission is completely secure.

9. Changes to this Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page together with the updated revision date.

10. Contact Us

Etherial Design & Implementation

Website:
www.etherial.ae